Top Frequently Asked Questions
1. What is an "ugg boot"?2. Are your boots genuine Australian uggs?3. How do I place an order?4. Can I change an order I've just placed?5. How do I make a return or exchange?6. How do I find out what size do I need?7. What are the shipping costs and delivery time?8. Do you ship to my country?9. Will I be charged in the local currency?10. What are my payment options?11. Are there any additional chargers, duties or taxes?12. I am concerned about using my credit card online. Is your site safe?13. Colours of products displayed on this website?14. How do I care for my ugg boots?
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Ugg Boots made in Australia is a member of the Australian Made, Australian Grown Campaign and Australian Sheepskin Association.