Contact Us

Our Address

Ugg Boots Made in Australia
PO BOX 188, East Bentleigh, Melbourne, Victoria , 3165, Australia

Top Frequently Asked Questions

1. What is an "ugg boot"?
2. Are your boots genuine Australian uggs?
3. How do I place an order?
4. Can I change an order I've just placed?
5. How do I make a return or exchange?
6. How do I find out what size do I need?
7. What are the shipping costs and delivery time?
8. Do you ship to my country?
9. Will I be charged in the local currency?
10. What are my payment options?
11. Are there any additional chargers, duties or taxes?
12. I am concerned about using my credit card online. Is your site safe?
13. Colours of products displayed on this website?
14. How do I care for my ugg boots?

Need some assistance? Contact us

We look forward to help you with your inquiry and we will respond to your question as quickly as possible.
Simply fill out the form below to send us an email

We are trying to answer all email inquiries within 6 business hours, to streamline our operations we don’t provide customer support over the phone.

We aim to provide you with a reliable and consistent level of service at all times.
Please make sure your email address is correct as we really want to be able to get in touch with you!

If you do not receive response from us within the next 48 hours, please check your spam folder as it would have been trapped there.

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Ugg Boots made in Australia is a member of
the Australian Made, Australian Grown Campaign and Australian Sheepskin Association.

Genuine Australian Sheepskin Made in Australia
Water Resistant Genuine Australian
 "I bought the ugg socks and boots not too long ago and just love 'em!! I already have a few pairs of uggs and these are a fabulous addition. They fit true to size and are so comfy. Yummy! When you buy a pair of  uggs you do not worry about what you can wear them with - they go with everything!!! Expect gushing compliments, be prepared for someones gaze to fall to your feet and stay there:) Make a statement - buy more today!" 
Kelly
What's Hot
Hot Deal!
AUD 129.00
 "This Classic Tall Lace up ugg boots is so cool! I love their design and how incredible to get it at this discounted price. Will recommend you to my friends!" 
Fiona
 "Thank you for providing such a quality product and outstanding service! I ordered my Ryder Ugg boots on Tues and was wearing them on Thurs - amazing! They are everything you said they would be and I am so impressed with the quality of the boots. Well done - you've done Australia proud." 
Selina